How listings work
Where the listings come from
Every clinician who bills insurance or e-prescribes in the United States has a National Provider Identifier, and the registry of those identifiers (NPPES) is public. We start each listing from that record: name, credential, type of clinician, license number and state, city and ZIP code, and the practice phone number the clinician registered. Nothing else is shown until the clinician claims the listing.
Unclaimed and claimed
An unclaimed listing shows only registry facts and says so. A claimed listing has been verified as belonging to the clinician, who can then add a photo, a short bio, fees, insurance accepted, specialties, approaches, a website, and whether they are accepting new clients.
The lamp
Accepting new clients appears only when a clinician has confirmed, within the past month, that they are taking new clients. It cannot be bought. When a confirmation gets old, the lamp goes off until it is renewed.
How we verify a claim
We mail a card with a one-time code to the practice address in the registry. Entering that code proves access to the registered address. Clinicians without a card can verify by other means; write to us. Name, license, and credentials stay locked to the public record; a clinician cannot change them here.
Ordering
Results are sorted by confirmed availability, then by name. No listing is ever ranked higher for payment, and no listing is labeled featured, sponsored, or recommended.
Corrections and removal
Anyone can report a listing from the link on its page. A person reviews every report. Reports do not change a listing by themselves, with one exception: when a provider asks for their own listing to be removed, we hide the contact details at once while we confirm it is really them. A verified removal request is honored, and the listing stays off even when we refresh from the registry. See remove or correct a listing.
What we do not do
We do not sell placement, take referral fees, run ads, or share who searched for what. We are not a crisis service; if you are in danger, call or text 988.